- Katılım
- 13 Tem 2015
- Mesajlar
- 1,139
Bugün FragranceX'te daha önce karşılaşmadığım bir şey fark ettim.
Artık sistem %20 KDV hesaplıyor.
Tabi duramadım, müşteri hizmetlerine yazdım. Gelen cevap şu:
______________________________
Hello,
Thank you for your email. When shipping orders internationally, we must always oblige by the receiving country's tax laws. This in many situations, causes the customer to receive a separate bill upon the arrival of their order. In an attempt to accommodate our customers, we have begun to charge a VAT fee which is forwarded to cover the customs fees and tariffs that would be receiving upon delivery. In other words, you will no longer receive a separate bill from customs as the VAT fee will cover it for you. This will allow you to receive your package completely hassle free. I hope this was helpful in answering your questions. If you have any further questions, or concerns please let us know.
We thank you for your understanding on this matter, and look forward to serving you again soon.
Thank you,
______________________________
Bu konuda bilgisi olan var mı aramızda?
O kadar çok kanunu ilgilendiriyor ki, genel olarak mevzuatta bununla ilgili bir değişiklik mi oldu bilemiyorum.
Artık sistem %20 KDV hesaplıyor.
Tabi duramadım, müşteri hizmetlerine yazdım. Gelen cevap şu:
______________________________
Hello,
Thank you for your email. When shipping orders internationally, we must always oblige by the receiving country's tax laws. This in many situations, causes the customer to receive a separate bill upon the arrival of their order. In an attempt to accommodate our customers, we have begun to charge a VAT fee which is forwarded to cover the customs fees and tariffs that would be receiving upon delivery. In other words, you will no longer receive a separate bill from customs as the VAT fee will cover it for you. This will allow you to receive your package completely hassle free. I hope this was helpful in answering your questions. If you have any further questions, or concerns please let us know.
We thank you for your understanding on this matter, and look forward to serving you again soon.
Thank you,
______________________________
Bu konuda bilgisi olan var mı aramızda?
O kadar çok kanunu ilgilendiriyor ki, genel olarak mevzuatta bununla ilgili bir değişiklik mi oldu bilemiyorum.
